{"id":6629,"date":"2024-04-14T06:21:44","date_gmt":"2024-04-14T06:21:44","guid":{"rendered":"https:\/\/houseofroma.com\/?page_id=6629"},"modified":"2024-04-23T08:26:55","modified_gmt":"2024-04-23T08:26:55","slug":"returns-exchange","status":"publish","type":"page","link":"https:\/\/houseofroma.com\/index.php\/returns-exchange\/","title":{"rendered":"Returns &#038; Exchange"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6629\" class=\"elementor elementor-6629\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2556a0a e-con-full e-flex e-con e-parent\" data-id=\"2556a0a\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-826c731 elementor-widget elementor-widget-heading\" data-id=\"826c731\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Return & Buy-Back Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8631eeb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8631eeb\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider--element-align-start .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-start .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-start .elementor-divider__element{margin-inline-start:0}.elementor-widget-divider--element-align-end .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-end .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-end .elementor-divider__element{margin-inline-end:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf8a2cd elementor-widget elementor-widget-text-editor\" data-id=\"cf8a2cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 13-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>A) \u00a0Yearly Maintenance\u00a0<\/strong><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;We focus towards keeping its customers at ease by offering them a Yearly Maintenance for their jewelry.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">We focus towards keeping its customers at ease by offering them a Yearly Maintenance for their jewelry.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;To keep your jewelry young and cheerful HOR provides complimentary cleaning and inspection once a year.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">To keep your jewelry young and cheerful HOR provides complimentary cleaning and inspection once a year.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Our Yearly Maintenance facility will be no longer valid if any third party jeweller has done any work on the jewelry.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Our Yearly Maintenance facility will be no longer valid if any third party jeweller has done any work on the jewelry.<\/span><\/p><p><strong>B)\u00a0\u00a0Exchange &amp; Buyback Policy<\/strong><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u00a0 \u00a01)\u00a0 \u00a0Return of Product\u00a0&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:30849,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Tenor Sans&quot;,&quot;16&quot;:11,&quot;17&quot;:1}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:3,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;3&quot;:&quot;DM Sans&quot;,&quot;4&quot;:11,&quot;5&quot;:0}}\uee10{&quot;1&quot;:8,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;3&quot;:&quot;Tenor Sans&quot;,&quot;4&quot;:11,&quot;5&quot;:1}}\">\u00a0 \u00a0<strong>1)\u00a0 \u00a0Return of Product\u00a0<\/strong><\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;All House of Roma jewelry is handcrafted by artisans using various simple and complicated techniques which may not be exactly replicated to represent the image shown on the website. There might be slight differences in size and dimensions of the final product depending on factors beyond our control.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">All House of Roma jewelry is handcrafted by artisans using various simple and complicated techniques which may not be exactly replicated to represent the image shown on the website. There might be slight differences in size and dimensions of the final product depending on factors beyond our control.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;The product can be returned or exchanged along with the solitaire certificate at current prevailing value, with deduction towards making charges &amp; taxes.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">The product can be returned or exchanged along with the solitaire certificate at current prevailing value, with deduction towards making charges &amp; taxes.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Incase of product shipped to us for exchange or buyback HOR will\u00a0charge a nominal shipping charge of 2% of the product value or the actual shipping cost whichever is lower.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Incase of product shipped to us for exchange or buyback HOR will\u00a0charge a nominal shipping charge of 2% of the product value or the actual shipping cost whichever is lower.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Returning the certificate is mandatory, loss of certificate would result in a deduction towards the cost of certification&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Returning the certificate is mandatory, loss of certificate would result in a deduction towards the cost of certification<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;HOR shall not accept any jewelry which shows any type of alteration done by any third party jeweller, further all benefits towards the product will be nullified.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">HOR shall not accept any jewelry which shows any type of alteration done by any third party jeweller, further all benefits towards the product will be nullified.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;HOR reserves the right to correct the valuation of the product based on its quality inspection.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">HOR reserves the right to correct the valuation of the product based on its quality inspection.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u00a0 \u00a02)\u00a0 \u00a0Lifetime Exchange\/Upgrade Policy&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14465,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;DM Sans&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:8,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;3&quot;:&quot;Tenor Sans&quot;,&quot;4&quot;:11,&quot;5&quot;:1}}\">\u00a0 \u00a0<strong>2)\u00a0 \u00a0Lifetime Exchange\/Upgrade<\/strong><\/span><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u00a0 \u00a02)\u00a0 \u00a0Lifetime Exchange\/Upgrade Policy&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14465,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;DM Sans&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:8,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;3&quot;:&quot;Tenor Sans&quot;,&quot;4&quot;:11,&quot;5&quot;:1}}\"><strong> Policy<\/strong><\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Exchange or upgrade your jewelry anytime in the future.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Exchange or upgrade your jewelry anytime in the future.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Get credit\u00a0at prevailing price of metal @ 100% and diamond @ 100%\u00a0of the goods exchanged except for making\u00a0charges and taxes&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Get credit\u00a0at prevailing price of metal @ 100% and diamond @ 100%\u00a0of the goods exchanged except for making\u00a0charges and taxes<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;In the event the item is damaged, or missing stones or certificates, proportional amount would be deducted from exchange value&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">In the event the item is damaged, or missing stones or certificates, proportional amount would be deducted from exchange value<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Making\u00a0charges &amp; taxes would be deducted from the exchange value offered&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Making\u00a0charges &amp; taxes would be deducted from the exchange value offered<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u00a0 \u00a03)\u00a0 \u00a0Buyback Policy&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14465,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;DM Sans&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:8,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;3&quot;:&quot;Tenor Sans&quot;,&quot;4&quot;:11,&quot;5&quot;:1}}\">\u00a0 \u00a0<strong>3)\u00a0 \u00a0Buyback Policy<\/strong><\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Sell your jewellery back to us&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Sell your jewellery back to us<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Get 100% value of metal weight at the prevailing metal rate&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Get 100% value of metal weight at the prevailing metal rate<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;HOR offers 80% value of diamonds at prevailing market price&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">HOR offers 80% value of diamonds at prevailing market price<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Incase of any discount given at the time of original purchase will be deducted from the exchange amount &quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Incase of any discount given at the time of original purchase will be deducted from the exchange amount <\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;\u00a0 \u00a04)\u00a0 \u00a015 Days Money Back Policy for In-Stock Products\u00a0&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14465,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;DM Sans&quot;,&quot;16&quot;:11}\" data-sheets-textstyleruns=\"{&quot;1&quot;:0}\uee10{&quot;1&quot;:8,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;3&quot;:&quot;Tenor Sans&quot;,&quot;4&quot;:11,&quot;5&quot;:1}}\">\u00a0 \u00a0<strong>4)\u00a0 \u00a015 Days Money Back Policy for In-Stock Products\u00a0<\/strong><\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;15 Days money back policy does not apply for\u00a0custom made products\u00a0&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">15 Days money back policy does not apply for\u00a0custom made products\u00a0<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Returns within 15 days of purchase &quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Returns within 15 days of purchase <\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Refund is confirmed once HOR's quality assurance team approves the product quality, its original invoice and product certificate.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Refund is confirmed once HOR&#8217;s quality assurance team approves the product quality, its original invoice and product certificate.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Once confirmed, all Refunds shall be done by the way of an online bank transfer to the customer's bank account within 2 weeks of receipt of product.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Once confirmed, all Refunds shall be done by the way of an online bank transfer to the customer&#8217;s bank account within 2 weeks of receipt of product.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;HOR holds the right to refuse any unreasonable or excessive returns.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">HOR holds the right to refuse any unreasonable or excessive returns.<\/span><\/p><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Product returned should be in unused condition and not tampered\/damaged, else eligibility for returns will be void.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14529,&quot;3&quot;:{&quot;1&quot;:0,&quot;3&quot;:1},&quot;9&quot;:0,&quot;10&quot;:1,&quot;14&quot;:{&quot;1&quot;:3,&quot;3&quot;:1},&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Product returned should be in unused condition and not tampered\/damaged, else eligibility for returns will be void.<\/span><\/p><p><strong>House of Roma reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.\u00a0<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &#038; Buy-Back Policy A) \u00a0Yearly Maintenance\u00a0 We focus towards keeping its customers at ease by offering them a Yearly Maintenance for their jewelry. To keep your jewelry young and cheerful HOR provides complimentary cleaning and inspection once a year. Our Yearly Maintenance facility will be no longer valid if any third party jeweller has [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/pages\/6629"}],"collection":[{"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/comments?post=6629"}],"version-history":[{"count":7,"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/pages\/6629\/revisions"}],"predecessor-version":[{"id":8923,"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/pages\/6629\/revisions\/8923"}],"wp:attachment":[{"href":"https:\/\/houseofroma.com\/index.php\/wp-json\/wp\/v2\/media?parent=6629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}